Support
ERP become an integral part of smooth business operations. Post deployments customers need support in these areas;
- Software upgrade
- Customizations
- Fixing user-generated problems
- Analyzing and fixing reported bugs
- Act as a backup of the in-house ERP power user
- Adhoc training
- Integrating new modules and Apps
- Integration with 3rd party software through APIs
Zikpro will serve its customers from the very 1st call till the end of the contract.