Managing Campaigns
A Campaign in ERPNext CRM assumes a goal-based and systematic marketing campaign conducted with the aim to achieve some business objectives: i.e., to create quality leads, to strengthen contact with the audience, to increase the number of sales, and so on.
The Campaign tool offers functionality to plan, manage, and track marketing efforts within ERPNext without using additional marketing applications. Campaigns can be associated with Leads, Opportunities, and other CRM records so that you know how each campaign effort gets converted into real business outcomes.
With Campaigns in ERPNext, you can:
- Plan Strategically: Establish campaign goals, schedules, and budgets upfront.
- Target Effectively: Segment your audience on the basis of characteristics such as geography, customer group, lead source, or buying behavior.
- Personalize Outreach: Send personalized messages through integrated email campaigns, social media, or events.
- Track Performance: Track critical performance indicators (KPIs) like number of leads generated, opportunities created, conversion ratios, and campaign ROI.
- Integrate Seamlessly: Link campaigns to your Sales Pipeline to be able to see at a glance, the exact effect that marketing efforts are having on closing sales.
The real-time dashboards and reports available with ERPNext) can enable marketing teams to quickly determine what is working, improve those campaigns under-performing and ensure the investment in marketing directly contributes to overall business growth.